Mirum Pharmaceuticals

PowerBI   Audience – Tier 1, Tier 2   Description:             This guide explains the process for PowerBI requests or problems.   Procedure: Trou...

If someone requests Power BI, you need to add them to the App - M365 Power BI group in Okta.  That will add the tile and license for them

Step 1: Go to your Okta dashboard and click the top right corner                   Step 2: Click edit and uncheck Auto-Launch the app when i log in ...

Step 1: Sign in to download Project Go to www.office.com and if you're not already signed in, select Sign in. Sign in with the account. This acc...

Add user to Visio licensing group:   Okta Admin >> Directory >> Groups >> Select "APP - M365 - Visio License" >> Assi...

O365/Visio/Project    Audience – Tier 1, Tier 2, DEPOT, Cloud   Description:           This guide explains how to download and install O365.   Dow...

Objective: To guide the steps for processing a user's name change request. 1.    Ticket Creation: •    Ensure that a ticket is created on behalf of t...

If you get a ticket about a name change for a user, please do the following procedures below.  NOTE: The email will not change for the user with wanting...

Concur – Expense Tracking Software   Audience – Tier 1, Tier 2, DEPOT, Cloud*   Description:           This guide explains how to handle requests for...

The user is receiving virus warning popups or accidentally clicked a potentially malicious link.   Audience – Tier 1, Tier 2   Description:          ...