Informative Guidelines
Follow-up Guidelines – 3 Strike Rule Audience – Tier 1, Tier 2, DEPOT, Cloud Description: This guide explains the follow-up proces...
Tue, Apr 12, 2022 at 9:38 AM
FTE Time off requests Audience – Tier 1, Tier 2 Process: FTE employees can only request “Floating Holiday” time off in Namely, all other PTO requ...
Mon, Jul 31, 2023 at 10:05 AM
Also be aware, managers must submit a ticket request within 5-7 days, anything less than that managers must be aware that hardware may be delayed ...
Fri, Jun 28, 2024 at 1:38 PM
What is considered an Outage? Any system down that affects 3 or more people is considered an outage. If this is the case please notify either the SME, T...
Wed, Feb 15, 2023 at 2:57 PM
Apple ID’s Audience – Tier 1, Tier 2, DEPOT, Cloud Description: This guide explains the Apple ID’s used. Mirum is a BYOD company...
Fri, Feb 18, 2022 at 7:20 AM
Current email retention policy. Audience – Tier 1, Tier 2 Procedure: Mirum does not have a retention policy currently. Emails are NOT moved o...
Tue, Jan 31, 2023 at 7:04 AM