Overview

This guide provides a step-by-step process for renaming a conference room through Exchange Admin and Zoom Admin settings. The process involves updating the room's name and email in both systems, as well as re-configuring the physical devices in the conference room.

Steps for Renaming a Conference Room

1. Update the Room Name in Exchange Admin

  • Log in to the Exchange Admin Center - https://admin.exchange.microsoft.com/#/resources
  • Navigate to Recipients > Resources.


  • Locate the conference room by searching for its current name.
  • Select the conference room name, then proceed to the General section.
  • Under the Company section, click Manage Resource Details.

    • Update the Resource Name & Email, or any other relevant details.


  • Save the changes.

2. Update the Room Name in Zoom Admin

  • Log in to the Zoom Admin Portal -
  • Navigate to Room Management > Zoom Rooms.
  • Search for the conference room by its current name.
  • Select the room and click Room Settings.
    • Update the Room Name with the new name.
    • In the Calendar section, remove the old email address and add the newly updated email address from Exchange.
  • Save the changes.

3. Reassign the Physical Devices in Zoom Admin

  • Go to Room Management in the Zoom Admin Portal - https://mirumpharma.zoom.us/location
  • Zoom Rooms, searched for the room, and select room settings.
  • You'll see a section "Room Name", edit that a put in the new name.


  • In the Calendar section, replaced the old email address with the new one under "zoomroom@mirumpharma.onmicrosoft.com

  • Released the assigned device under Device Management.

  • Then generated a new Activation Code.

  • At the physical devices in the conference room (e.g., Zoom Rooms controllers, displays):
    • Sign out of the devices using the passcode 00000
    • Enter the new activation code to reassign the devices to the updated room.

Additional Notes

  • Ensure all changes in Exchange Admin are saved and synced before proceeding to Zoom Admin updates.
  • Verify that the updated room name and email reflect correctly in both systems.
  • Inform relevant stakeholders of the updated conference room name and ensure the changes do not disrupt scheduled meetings.
  • If any issues arise during the process, contact IT support for assistance.

Resolution Confirmation

  • Confirm that the updated room name appears correctly in both Exchange and Zoom.
  • Test the physical devices to ensure they are properly activated and functioning under the new room configuration.
  • Verify that calendar integrations and scheduling are working as expected with the updated email address.
  • Document the changes in your ticket notes for future reference.