Article is created to support if there is ever a moment the confidence monitor will not display anything and fails to connect. Please attempt to power cycle the system before following instructions below:


Solution:

  1. Unplugged both the Transmitter and Receiver from their power sources.
  2. On the Receiver, pressed and held the Power button while simultaneously plugging in the power adapter. Released the Power button once the power LED began blinking orange.
  3. Connected the power adapter to the Transmitter and pressed the Pairing button.
  4. Observed the Power LED flashing white. Waited until the flashing slowed down, then released the Power button to enter pairing mode.
  5. Confirmed that the confidence monitor displayed a message indicating the Receiver and Transmitter were syncing and beginning to load.


After these steps, the transmitter and receiver reconnected successfully, and the confidence monitor displayed content as expected.