Step 1: Contract Status
1. Must verify through the Notification ticket that the contract is fully executed. (See screenshot below)
2. If it not fully executed, please reply back in the ticket and CC the hiring manager with message below
| "I hope this email finds you well. I am reaching out to confirm if there has been any update to username's contract status? By policy we cannot move forward with the account provisioning process until the contract is fully executed and sign off. Please confirm as soon as possible, thank you so much!" |
3. Once approval comes from Hiring Manager please update spreadsheet to "Fully Executed Contract"
https://app.smartsheet.com/sheets/M2j484rHR2PvPQHRM4Rj4QpQvpG4Wxjcjpv94221?view=grid
Step 2: Account Provisioning
DO NOT SET MIRUM AS THE ORGANIZATION FOR CONTRACTOR/CONSULTANTS
1. Okta Admin - https://mirumpharma-admin.okta.com/admin/dashboard
2. Select Directory > People (screenshot below)
3. Select Add Person (screenshot below)
4. Next, you will be prompted to fill in the users information
(Match the info provided from the spreadsheet ticket you received)
>First Name, Last Name = First name, Last name
>User Name / Primary Email = first.last@mirumpharma.com
>Secondary Email = Personal Email
>Ignore Groups (will be automatically assigned based on profile
>Hit Save
**User will receive an activation email to their personal email, no need to send encrypted credentials email**
5. Search for the User > select Profile > and select Edit
>Title = Match what is in form, leave blank in Okta if blank in form
>Display name = FirstName LastName (Add (C) after name)
>Mobile Phone = Mobile Phone #
>User Type = Contractor or Consultant
>UL Home Organization = Internal
>Manager Email = Lookup Manager’s email address
>Department = User Manager’s Department value
>GxP = Set according to new hire form
>End Date = End Date listed on form
>Start Date = Start Date listed on form ***Put complete year. EX: 1/1/2024 NOT 1/1/24***
6. Search for the User > select Groups
- If ONLY email is needed:
>Add to “APP – M365 – Business Basic License”
- IF MIRUM Laptop is provided:
>Add to "App - M365 business standard, intune, defender in Okta
>Add to "Mirum - New Hire Application Launch"
***ALSO if it was requested in the Requested Applications section please assign app as well. See app matrix to know what needs approval***
7. Verify through M365 account is created by searching for the user
- https://admin.microsoft.com/Adminportal/Home?#/users
***Do NOT add Contractors to any Mirum DL's. They must create tickets***
***DO NOT ADD (C) TO MAIN DL'S: ALL, EU_ALL, US_ALL,
EU_BASEL, EU_ZUG ETC"***
***DO NOT assign NetSuite, Edetek or Midas for applications or groups***
***Must be assigned to Sam or Chrislyn***
Step 3: Laptop Set Up
These steps are ONLY relevant if hardware is requested and approved from IT management. Rule of thumb is contractors are NOT provided laptops therefore move to Step 5 unless hardware request is approved.
- Follow KB https://mirumpharma.freshdesk.com/a/solutions/articles/64000296813 and then continue to Step 3
Step 4: Shipping
These steps are ONLY relevant if hardware was approved and needs the laptop shipped out. Check in with hiring manager if user needs laptop be shipped.
Step 5: Reassign
**Reassign ticket to Anand or Chrislyn**
