Print preview not loading in Chrome (or Edge)

 

Audience – Tier 1, Tier 2

 

Procedure:

  1. Enter "chrome://flags" (without the quote marks) into the address bar (also known as the location bar or URL bar).
  2. Disable "enable-cloud-printer-handler" (it may have been enabled in a recent update).
  3. Restart the browser.
  4. Try to print something to see if the print preview is working.

 

Escalation:

Please reach out to T2 team if this does not resolve the issue.